Who we are
The personal data we collect and why we collect it
Comments and contact forms
To help with spam detection, we collect the data submitted in any comments or contact forms, plus your IP address when you leave a comment on the site or send us a message.
We process submissions through the Contact Form as if they were emails. We retain emails sent to us for up to six years, dependent upon their criticality to our business.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Website visitors can download and extract any location data from images on the website. We accept no liability for any metadata you leave in your uploaded pictures.
If you leave a comment on our site, you may opt-in to saving your name, email address and website URL in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our sign-in page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data; your browser automatically discards it when you close your browser.
We use several cookies to save your sign-in information and screen display choices when you log in. Login cookies last for two days, and screen options cookies last for a year. If you select the “Remember Me” option, your credentials will persist for two weeks. When you log out of your account or your access times out, your browser will remove your login cookies.
If you edit or publish an article, your browser will save an additional cookie. This cookie includes no personal data and only indicates the post ID of the article you just edited. It expires after one day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, and so on). Embedded content behaves the same way as if the user visited the other website.
When you visit our website, log in, or leave a comment, your browser creates the relevant cookies. The cookies Google Analytics uses are anonymised and collect only anonymised data that enhances our understanding of the performance of our website. We do not collect or share personal information about you with Google or other third parties. The cookies Google uses do not track advertising performance and therefore do not require user consent.
On our website, Google Analytics sets the following cookies, which you will find in your browser’s temporary files directory:
- _ga: lasts up to two years;
- _gid: lasts 24 hours; and,
- _gat: lasts one minute.
Generally, we only share your data as stipulated in the sections above. Under standard business practices, we may share some or all of your data with third parties, when appropriate, to provide you with the service you expect. In all circumstances, we actively limit the data we share with others. We approach data sharing cautiously and err on the side of protection.
We will retain any comments, and related metadata, for an indefinite period. This policy is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information when you choose (except you cannot change your username). Website administrators can also see and edit this information.
We may retain your personal information for up to six years when you provide that data in the operation of our business, for example, applying for membership or booking a hire.
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any information you have provided to us. You can also request that we erase any personal data we hold about you. However, it does not include any data we are obliged to keep for administrative, legal, or security purposes and does not include any data related to any comments you left.
Where we send your data
We may check comments you leave on our website through an automated spam detection service and may process them appropriately.
A spam detection service automatically tests all emails sent to our email servers and scores them appropriately. Emails that do not achieve an appropriate score are processed accordingly.